BUSINESS SOLUTIONS
 SERVICE & SUPPORT
     Application Management
     Datacenter Management
     Desktop Services
     Infrastructure Consulting
     Network Services
 SOFTWARE DEVELOPMENT
     Application Management
     QA and Testing
     E-Business
     Infrastructure Management
     Global Engagement Model
 OFFICE SOLUTIONS
     Production Solutions
     Departamental Solutions
     Creative Color Solutions
     Small Office Solutions

Service & Support   Datacenter Services

DataCenter Management

  Systems Management
 

This includes Operating Systems (e.g. SUN, TRU64, HP-UX, VMS, Windows), Storage and Web Servers. The activities that are being delivered for these include, but are not limited to, monitoring, batch scheduling, inventory management, software distribution, system administration, backup and recovery, system performance and capacity.


  Database Management
 

This includes databases like Oracle, Progress, DB2, Sybase and SQL Server. The activities that being delivered by these include, but are not limited to, resource monitoring, database design, database creation and build, database schema management, performance management, space management, S/W upgrades and installation.

  Infrastructure Applications
 

This includes applications like Microsoft Exchange and IBM Lotus Notes. The activities that are being delivered for these include and are not limited to user management, mailbox administration, queue management, analysis on mail delivery failures, administration of mail routing and group management for mailing.


  Enterprise Products Support
 

This includes activities like administration (L1+L2) support for enterprise applications such as SAP basis, EAI applications such as Vitria and Tibco and application servers such as WebSphere and WebLogic.

Infrastructure Consolidation

  Infrastructure Sizing & Capacity Planning
 
  • Infrastructure sizing (Server, Storage, Backup, Network, Security and Enterprise Datacenter).
  • Capacity modeling for future workload projections.
  • Infrastructure capacity planning and design to meet application and business demands.
  Server Consolidation
This solution achieves optimum server infrastructure by addressing:
 
  • Centralization of servers to a central location,
  • Collating data to a larger storage,
  • Physical consolidation/virtualization to similar platforms, and
  • Application centralization.

Ushering in positive impacts for:
 
  • Hardware procurement,
  • Operations and Maintenance,
  • Applications,
  • Data, and
  • Security.

 
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